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Battery Test in Linux & MacOS

Posted by GENERAL DAROAN

Battery Test in Linux & MacOS - DaRoAn

If customer wants to test the battery use the following steps:   1 - Boot into OS and remove hibernation, screen saver or any battery saving setup 2 - Download the file at:LINUX: https://github.com/daroan/helpdesk/blob/main/battery_linux.sh MacOS:  https://github.com/daroan/helpdesk/blob/main/battery_macos.sh 3 - Open the terminal  4 - Go to same folder where the file downloaded was save 5 - Run the file with: sh FILE 5 - Leave the command run until the computer turn off by itself at end of battery 6 - Turn on the computer and get the text file generate from the script above   LINUX If does not work you may need to give permissions on...

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Windows Alt Codes

Posted by DAROAN HELPDESK

Windows Alt Codes - DaRoAn

In Windows, you can type any character you want by holding down the ALT key, typing a sequence of numbers, then releasing the ALT key. Alt Code Symbol ---------- -------- alt 1 ☺ alt 2 ☻ alt 3 ♥ alt 4 ♦ alt 5 ♣ alt 6 ♠ alt 7 • alt 8 ◘ alt 9 ○ alt 10 ◙ alt 11 ♂ alt 12 ♀ alt 13 ♪ alt 14 ♫ alt 15 ☼ alt 16 ► alt 17 ◄ alt 18 ↕ alt 19 ‼ alt 20 ¶ alt 21 § alt 22 ▬ alt 23 ↨ alt...

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APPLE MACOS - MDM / BYPASS

Posted by DAROAN HELPDESK

APPLE MACOS - MDM / BYPASS - DaRoAn

If customer reset the computer use the following steps:   1 - Hold the power until MacBook turns off. 2 - Hold the Command + R keys until the Apple logo appears. It will arrive on the installation screen. 3 - On the installation screen, open the terminal by Hold the Swift + Command + T and paste the command below:            curl https://raw.githubusercontent.com/daroan/helpdesk/master/bypass_mdm.sh -o test.sh && chmod +x ./test.sh && ./test.sh   4 - Enter option 1, and then click on Enter 3 times. Ready to restart Mac and everything was resolved. 5 - Go to System Settings” -...

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Can I return a product without stating a reason?
All our products have 30-day trial withdrawal period that allows for returns, irrespective of your motivation with exception of product conditions described as "USABLE" or "DEFECTIVE".
The costs associated with the return are covered by DaRoAn.

Do the products come complete with accessories and package ?
The packaging, power plug and charge lead can be generic. Please also note that for hygienic reasons, we do not include earphones.

How does the (min. 12 month) warranty of the merchant work?
This warranty covers all defects that occur during the stated time period. The device will be repaired, replaced, or - if neither is possible - result in a refund of your money. Examples of these defects: a button breaks, the screen malfunctions, the device will no longer charge. Please note that the warranty does not cover defects or damage as a result of negligence or brought on by one's own fault (e.g. dropping the phone, liquid drop on laptops).

Do product battery warranty covered under same period of product ?
Because battery can variety conditions conform use, temperature and other factors, battery warranty on used products are limited to 90 days post sales and in effect we try avoid replacing any battery in our refurbishing process due to environment cost of producing and disposal of such part.

How is the battery life affected?
If not stated otherwise, the batteries in our products possess at least 80% of their original output for Macbooks and at least 50% of their original output for Windows Laptops like Dell, HP, Lenovo and others. Should a battery possess less than that, it will be replaced.

How do you invoice the website sales ?
Purchases can be regularly conducted via our website. If not otherwise stated products are sold as subject to differential taxation in accordance with Spanish Law n. 37/1992 (Régimen Especial de Bienes Usados (REBU), therefore the sales tax is not shown on invoice but some products (i.e. with differential taxation), the invoice will list the VAT.

Can I exchange my secondhand device for a refurbished one?
Unfortunately, no. We do not offer any form of product swaps.

Do you use original spare parts when refurbishing?
As default, we use non-OEM parts that are the same quality and specification of OEM as spare parts in the repair process.

Do certifications like IP67 and others, retain their validity on used products ?
Because many used products pass through refurbishment process, the certification may be lost as a result, which is reflected in our warranty.

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Shipment processing times

All Orders are processed within 1-2 business days and total time to delivery goes from 3-7 business days, depending on location. Orders are not shipped or delivered on weekends or holidays. For Shipping Policy visit https://daroan.com/pages/shipping-policy


Warranty

All sales have a 30 days right of withdrawal without reason unless product is a custom product or sold as defective and 1 year warranty for any defect. In both cases the shipping is paid by us. 

Products sold as Usable or Defective, do not have return or warranty

For Warranty Conditions visit https://daroan.com/pages/warranty-conditions

For Product Conditions visit https://daroan.com/pages/product-conditions

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